At SlingBags, we want you to love what you carry. If something doesn't feel right, we've made returns and exchanges easy and clear.
Your satisfaction is our top priority. We stand by products that fit your lifestyle and policies that value your time. We appreciate your business and look forward to you being part of the SlingBags community.
At SlingBags, we've designed our return policy to be straightforward because we believe in making things right when they don't meet your expectations.
We accept returns for 7 days from the time of receipt
Need to exchange for another style or color?
Some items cannot be returned or exchanged
How we handle shipping for returns
Email support@slingbags.com with order details and reason for return. Include photos if item is damaged.
Our team reviews within 24 hours and provides return instructions via email.
Refund processed within 7-10 business days after receiving item. Exchanges shipped immediately upon approval.
If you receive a faulty or wrong item, notify us within 48 hours of delivery. We'll prioritize the issue and provide a free replacement or full refund. Your satisfaction is guaranteed, and we'll make it right immediately.
Email us at support@slingbags.com within 7 days of receiving your order. Include your Order ID, reason for return, and photos if the product is damaged or faulty. We'll process your request and guide you through the return procedure.
After receiving and inspecting the returned product, we'll initiate your refund. For prepaid orders, refunds go to the original payment method within 7-10 business days. For COD orders, refunds are transferred to your preferred UPI ID or bank account. You'll receive email/SMS notification once processed.
If you receive a faulty or wrong item, notify us within 48 hours of delivery. We'll prioritize the issue and provide a free replacement or full refund. Include clear photos of the problem when contacting us.
Exchanges are processed within 3-5 business days after we receive your return. The replacement is shipped immediately upon approval. You'll receive tracking information once dispatched. Delays may occur if the desired item is out of stock.
Our customer service team is available Monday to Saturday, 10 AM to 6 PM to assist with any questions.